{"id":99,"date":"2011-12-20T20:34:40","date_gmt":"2011-12-21T03:34:40","guid":{"rendered":"http:\/\/www.burgcomics.com\/?p=99"},"modified":"2011-12-21T16:54:28","modified_gmt":"2011-12-21T23:54:28","slug":"first-negative-feedback","status":"publish","type":"post","link":"https:\/\/www.burgcomics.com\/?p=99","title":{"rendered":"First Negative Feedback :("},"content":{"rendered":"<p>I received my first negative feedback on <a href=\"http:\/\/stores.ebay.com\/BurgComics\">eBay<\/a> on 12\/18\/2011.&#160; The comment from the buyer was:<\/p>\n<p><em>GREAT PRICE FOR PRODUCT&#8230; DAMAGED PRODUCT DUE TO POOR PACKAGING!<\/em><\/p>\n<p>This auction was for a <a href=\"http:\/\/www.ebay.com\/itm\/220867761624\">set of three different limited series from DC Comics<\/a>:<\/p>\n<ul>\n<li>World of Smallville <\/li>\n<li>World of Krypton <\/li>\n<li>World of Metropolis <\/li>\n<\/ul>\n<p>The comics sold for $12.99 on 12\/14\/2011.&#160; I shipped the comics out USPS priority mail the same day that I received payment.&#160; Each of the comics was bagged and board.&#160; I also placed the comics inside of a magazine size bag.&#160; I then placed cardboard on the front and back of the stack and taped to make the bundle solid for shipping.<\/p>\n<p>I contacted the buyer with an eBay message on 12\/18\/2011 and asked for additional details about what happened to the books.&#160; So far (9:30 PM CST 12\/20\/2011) I have not received a response.&#160; I hope to resolve this issue to the buyer\u00e2\u20ac\u2122s satisfaction.<\/p>\n<p>I plan to update this post when the problem is resolved.&#160; <\/p>\n<p>If anyone reading this happens to be a regular shipper of comics on eBay, I would love to hear any advice you might have for me.<\/p>\n<h3>12\/20\/2011 Update<\/h3>\n<p>Follow up message sent to buyer asking them to contact me to resolve their issue.<\/p>\n<h3>12\/21\/2011<\/h3>\n<p>Buyer damaged one of the comics while opening the bundle.&#160; I did not really feel like this was my fault, but I did a partial refund to compensate for the damaged book and the buyer revised his feedback to positive.&#160; So, everything worked out in the long run.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I received my first negative feedback on eBay on 12\/18\/2011.&#160; The comment from the buyer was:<\/p>\n<p>GREAT PRICE FOR PRODUCT&#8230; DAMAGED PRODUCT DUE TO POOR PACKAGING!<\/p>\n<p>This auction was for a set of three different limited series from DC Comics:<\/p>\n<p> World of Smallville World of Krypton World of Metropolis <\/p>\n<p>The comics sold for $12.99 on [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,6],"tags":[],"class_list":["post-99","post","type-post","status-publish","format-standard","hentry","category-comcis","category-ebay","odd"],"_links":{"self":[{"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=\/wp\/v2\/posts\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=99"}],"version-history":[{"count":3,"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=\/wp\/v2\/posts\/99\/revisions"}],"predecessor-version":[{"id":102,"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=\/wp\/v2\/posts\/99\/revisions\/102"}],"wp:attachment":[{"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=99"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=99"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.burgcomics.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}